In the event of queries regarding the legislation to be applied or problems with access to one of the procedures provided for in Regulation No. , citizens and businesses may request, via "Your Europe" website, the Assistance and Problem-Solving Services listed in Appendix III to Regulation No. 1724/2018 . For example, the One-Stop Shop, the national assistance centre for professional qualifications and product points of contact or for cross-border healthcare.As of 12 December 2020, the listed services must be adapted to the requirements set out in the Regulation.

• One-Stop Information Desk ["Impresa in un giorno"]
• Product point of contact and construction product point of contact [Ministry of Economic Development]
• National assistance centre for professional qualifications [Department for European Policies]
• National contact point for national cross-border assistance [Ministry of Health]
• European Employment Services Network [EURES] 
• ODR online dispute resolution [ECC-Net Italy]