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IMI (Internal Market Information)

The IMI system is a mandatory tool for the exchange of information between the national authorities responsible for internal market. The system has been developed by the European Commission in collaboration with Member States with a view to implement administrative cooperation and mutual assistance in accordance with Regulation 1024/2012/EU.

This IT multilingual tool ensures easier and faster administrative cooperation between Member States authorities, thus contributing to speed up procedures and reduce time and costs. This allows citizens and businesses to enjoy better services and fully exploit single market opportunities.

In particular, the IMI system is used to implement EU provisions in matter of administrative cooperation, namely for the SOLVIT network, for the Qualification Directive, the Services Directive, the Posting of Workers Directive, the Regulation on cross-border transport of Euro cash, the Directive on patients’ rights, the e-commerce Directive and the Directive on the trans-European high-speed train system.

Since 2008, Italy has been involved, as a consulting or consulted Member State, in 3,785 requests, 1,279 of which in 2015. In addition, an analysis of the most recent “single market scoreboards” shows increasingly positive performances in terms of efforts and timely intervention, and attests a progressive development of the IMI system, as well as a growing awareness of its usefulness in certain areas.

The IMI system’s scope is growing steadily.

In 2015 the obligation for administrative cooperation through the IMI software was extended to the fields of public procurement and stolen cultural objects.

As to public procurement, the obligation for administrative cooperation is laid down in Directive 2014/24/EU, notably in Article 86. Assistance and mutual cooperation in public procurement are aimed at ensuring the exchange of information on the documentation submitted by contractors from other EU countries in order to carry out cross-border procurement procedures. In particular, the system verifies exclusion grounds and confirms self-certification provided by contractors, service suppliers or providers.

Furthermore, in order to implement Directive 2014/60/EU for the return of cultural objects unlawfully exported, Administrations started an IMI data exchange pilot project in 2016.

Also, starting from January 2016, the IMI system is used for the implementation of the European Professional Card.

Furthermore, under the modernised Directive 2014/67/EU on the posting of workers, cross-border cooperation has been facilitated by a new IMI notification system for the implementation of the penalties imposed by Member States.

Finally, starting from 2017 the IMI system is used to further extend administrative cooperation to non transportable industrial machinery, harmonised goods and public documents on civil status.

The IMI system is in force in 28 EU Member States,  Liechtenstein, Norway and Iceland (EEA).

Competent authorities

IMI is used for administrative cooperation between the competent authorities of the Member States and between the competent authorities of the Member States and the Commission (Article 3 (1) of IMI Regulation No. 1024/2012).

Application of the IMI System

The application of the IMI system covers numerous areas and allows for exchange of information to take place in several ways: exchanges with a single interlocutor, exchanges with several interlocutors and repositories.

Exchange of Information – IMI System

Information may be exchanged – when necessary to ensure the oversight of service providers and their services – whereby doubts arise as to the accuracy of the information provided by a service provider or the authenticity of the documentation submitted.

National coordinator

Each Member State shall appoint a national IMI coordinator. In Italy, this role is held by the Department for European Policies, Internal Market and Competition Office.

IMI Helpdesk

Public administrations, entities, bodies not registered in the IMI System, legal entities and individuals (citizens), be they service providers or recipients of services, may not make direct use of the System, but may contact the IMI Helpdesk for information relating to:

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